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Computer Mediated Communication

Computer-mediated communication and the virtual world are features of daily life for so many people, and have it been for so long, that the phrase "new media" has lost most of its prestige. Beginning with the first electronic mail experiments in the early 1970s, computer users have been exploring new ways to connect across physical and temporal boundaries. E-mail was widely accepted by the business community as the first broad electronic communication medium and was the first ‘e-revolution’ in business communication.

This training focus on email as an communication tool in the business life, since email is the most popular of all internet activities. Are you one of those busy people who relies on e-mail to organize your day? The amount of business information, documents, and e-mail is overwhelming. But you can manage and organize your e-mail to prioritize all of that information. It's time to take control. It's time to work smarter, not harder.

Who should attend?
Everyone who uses computer mediated communication in his/her worktime

Course Objectives

  • Know about email Etiquette
  • Know about the differences between face to face communication and cmc
  • Tips for professional email
  • Questions to ask yourself before you send (email)
  • How to make sure your email gives a good impression
  • Know about flaming
  • Learn about email-management and -organization
  • Learn to prioritize what is important, what can be deleted
  • Know about email-privacy and -security


  • Power Point lecture
  • Reflection about using cmc in the daily life
  • Analysis of e-mails (needed information)
  • Group Discussions

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